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Zendesk Integrations

Zendesk Integrations

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Good customer support fuels sustainable profit growth

Good customer support fuels sustainable profit growth

Good customer support fuels sustainable profit growth

25% to 95%

25% to 95%

25% to 95%

Increase in profits by increasing retention

Increasing customer retention rates by just 5% can increase profits by between 25% and 95%. (Bain and Company)

38%

38%

38%

More customer referrals

Consumers who rate a company’s service as “good” are 38% more likely to recommend that company. (Qualtrics XM Institute)

Consumers who rate a company’s service as “good” are 38% more likely to refer that company. (Qualtrics XM Institute)

Consumers who rate a company’s service as “good” are 38% more likely to refer that company. (Qualtrics XM Institute)

500% to 2,500%

500% to 2,500%

500% to 2,500%

Cheaper to retain existing customers (Invesp)

Cheaper to retain customers (Invesp)

Cheaper to retain customers (Invesp)

89% of consumers are more likely to make another purchase after a positive customer service experience. (Salesforce Research)

89% of consumers are more likely to make another purchase after positive customer service. (Salesforce Research)

89% of consumers are more likely to make another purchase after positive customer service. (Salesforce Research)

25% to 95%

Increase in profits by increasing retention

Increasing customer retention rates by just 5% can increase profits by between 25% and 95%. (Bain and Company)

38%

More customer referrals

Consumers who rate a company’s service as “good” are 38% more likely to refer that company. (Qualtrics XM Institute)

500% to 2,500%

Cheaper to retain customers (Invesp)

89% of consumers are more likely to make another purchase after positive customer service. (Salesforce Research)

What can you expect working with us?

What can you expect working with us?

What can you expect working with us?

Expertise from 15 years scaling businesses across multiple industries

Effortless implementation into existing systems

Ongoing monitoring, analysis, and evolution of solutions for maximum value

Book a Call

What can you expect working with us?

Expertise from 15 years scaling businesses across multiple industries

Effortless implementation into existing systems

Ongoing monitoring, analysis, and evolution of solutions for maximum value

Book a Call

“How do I know it will work?”

We’ve spent 15 years scaling companies across multiple, completely different industries  (consumer B2C, consumer crypt/fintech, B2B/B2C crypto/fintech, B2B supply chain, and more). We use a repeatable framework that has worked across industries and sizes.

“What if I don’t feel comfortable using AI?”

While some current AI solutions can be helpful for your team, we we’ve been scaling businesses with automation for a decade before the current AI craze. We can help you automate with or without AI.

“What if need help immediately?”

The support world is plagued by the detrimental beliefs that ramping up a team takes 30, 60, or even 90 days. Our expectations are much higher. We’ve created processes to "come in hot" and make an impact on your customer experience in days, not months

“What if I don't have time to train you”

No worries. We find whatever we need; with access to your internal communication tool or knowledge base to help us answer questions that come up.

“How do I know it will work?”

We’ve spent 15 years scaling companies across multiple, completely different industries  (consumer B2C, consumer crypt/fintech, B2B/B2C crypto/fintech, B2B supply chain, and more). We use a repeatable framework that has worked across industries and sizes.

“What if I don’t feel comfortable using AI?”

While some current AI solutions can be helpful for your team, we we’ve been scaling businesses with automation for a decade before the current AI craze. We can help you automate with or without AI.

“What if need help immediately?”

The support world is plagued by the detrimental beliefs that ramping up a team takes 30, 60, or even 90 days. Our expectations are much higher. We’ve created processes to "come in hot" and make an impact on your customer experience in days, not months

“What if I don't have time to train you”

No worries. We find whatever we need; with access to your internal communication tool or knowledge base to help us answer questions that come up.

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